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Terms and Conditions Policy

Thank you for choosing our PS NeuroCentre, Tirunelveli. Before proceeding with your appointment, we kindly ask you to familiarize yourself with the following terms and conditions:

1. Appointment Booking:

  • All appointments must be scheduled in advance.

  • Walk-in patients will be accommodated based on availability.

  • We may require a deposit for certain appointments or procedures.

2. Cancellation and Rescheduling:

  • If you need to cancel or reschedule an appointment, please notify us at least 72 hours in advance.

  • Failure to provide sufficient notice may result in forfeiting the consultation fee.

  • In case of emergencies or unforeseen circumstances, please inform us as soon as possible.

3. Patient Responsibilities:

  • Provide accurate and complete medical history information.

  • Follow the doctor's instructions regarding medication use and treatment plans.

  • Show respect towards our staff, other patients, and the clinic's premises.

4. Fees and Payments:

  • Payment is due at the time of service unless prior arrangements have been made.

  • We accept cash, credit cards, debit cards and UPI.

5. Privacy and Confidentiality:

  • Your privacy is important to us. We adhere to strict confidentiality policies in accordance with applicable laws. Please refer to our privacy policy for details.

  • Medical records and personal information will not be shared without your consent, except when required by law.

6. Non-Discrimination Policy:

  • Our clinic is committed to providing equal care to all patients regardless of race, gender, religion, nationality, disability status, or sexual orientation.

7. Late Arrival Policy:

  • Please arrive on time for your appointment so that we can accommodate everyone efficiently.

  • If you arrive late, we may need to reschedule your appointment depending on availability.

8. Limitation of Liability:

  • Our clinic endeavors to provide quality care but cannot be held liable for any unforeseen complications or outcomes.

  • We are not responsible for lost or damaged personal items brought into the clinic.

9. Change of Policy:

  • Our terms and conditions may be updated from time to time. Any changes will be communicated through our website or other means of notification.


Please note that by using our services, you acknowledge and agree to comply with the above terms and conditions. If you have any questions or concerns about these policies, please feel free to contact us.


PS Neurocentre,

64, Tiruchendur Road,


Tirunelveli 627002

0462-4220087, +91 88037 88027


Effective date: 10.09.2023

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